Services
Packaging & Shipping
We provide professional packaging that is safe and compliant, moisture and shock resistant, and support fast and accurate shipping.
Services
Cooperation Process
Step
01
Early communication
Zhengzhou Opel Biological Technology Co., Ltd. will introduce its product line, technical advantages and service capabilities in the field of food additives in detail, while understanding your specific needs and expectations, and laying a solid foundation for follow-up cooperation.
Step
02
Planning plan
According to the results of the preliminary communication, Zhengzhou Opel Biotechnology Co., Ltd. will formulate a detailed cooperation plan based on the actual needs of its partners.The plan will clarify the project tasks, cooperation objectives, expected results, and responsibilities and obligations of both parties.
Step
03
Reached cooperation and project progress
After the contract is signed, Zhengzhou Opel Biological Technology Co., Ltd. will conduct data docking with partners, collect and organize relevant information, and provide strong support for the implementation of the project.
At the same time, the two sides will establish an effective communication mechanism to ensure that the information in the project implementation process is unimpeded.The company department will implement the plan in strict accordance with the requirements of the contract, and regularly feedback the progress of the project to the partners.
Step
04
Project implementation and follow-up services
During the implementation of the project, Zhengzhou Opel Biological Technology Co., Ltd. will pay close attention to the progress of the project to ensure that the project is completed on time and on quality.
At the same time, the company will also provide partners with a full range of technical support and after-sales service, including product use training, technical consultation, problem solving, etc.
After the project is completed, the company will also maintain long-term contact with its partners to keep abreast of changes in their needs and create more opportunities for future cooperation.
Services
Technical Support
Zhengzhou Opel Biological Technology Co., Ltd. provides professional product application consulting services to help customers understand the characteristics, uses and methods of use of various food additives.The company’s technical team has rich industry experience and can provide personalized product application suggestions according to the specific needs of customers.
The company has a R&D team composed of industry experts, which is committed to the application research and development of hydrophilic colloids, especially gellan gum products.If customers have special needs or customized product requirements, the company can provide technical research and development support to assist customers in developing new products or improving existing product formulas.
In order to help customers better use the company’s products, Zhengzhou Opel Biological Technology Co., Ltd. regularly holds product use training and technical exchanges.The training content covers basic product knowledge, application skills, common problems and solutions, etc., and aims to improve customers’ technical level and product application capabilities.
Services
After-Sales Service
The products operated by the company have undergone strict quality control to ensure that the products meet relevant standards and customer requirements.If customers find product quality problems during use, the company will provide return and exchange services in time and assume corresponding responsibilities.
Zhengzhou Opel Biological Technology Co., Ltd. has established a perfect after-sales service system and has a dedicated customer service team.If customers have any questions or needs, they can contact the company by phone, email or online platform, and the company will respond and deal with them as soon as possible.
The company promises to provide customers with continuous technical support services.No matter what problems customers encounter in the process of using the products, the company’s technical team will provide timely and professional solutions to ensure that customers can use the company’s products smoothly and achieve the expected results.
In order to continuously improve the quality of service and customer satisfaction, Zhengzhou Opel Biological Technology Co., Ltd. will conduct regular return visits to customers to understand their use of products and feedback.The company will continuously improve its products and services based on customer feedback to meet the changing needs of customers.